Shipping Policy

Effective Date: March 11, 2025

At Honeywell Air Comfort, we are committed to delivering your air cooler products in a timely and efficient manner. Below is our shipping policy, which includes details on processing, delivery times, shipping costs, and more.

1. Order Processing

  • Processing Time: All orders are typically processed within 1-2 business days of receiving your order. Orders placed after business hours or on weekends will be processed the next business day.
  • Business Days: Our standard business days are Monday through Friday, excluding public holidays.
  • Order Confirmation: Once your order has been processed, you will receive an order confirmation email with tracking information. If there are any issues with your order or if we need additional information, we will contact you promptly.

2. Shipping Methods and Delivery Times

We offer a variety of shipping options to meet your needs. The delivery time depends on the shipping method chosen and the destination.

  • Standard Shipping:
    • Delivery Time: 3-7 business days within the U.S.
    • Cost: Based on the weight of the package and delivery location.
  • Expedited Shipping:
    • Delivery Time: 2-3 business days
    • Cost: Higher than standard shipping, depending on your location and the weight of the package.
  • Overnight Shipping:
    • Delivery Time: 1 business day
    • Cost: This option is available at an additional cost, based on the weight and destination.

Please note that shipping times are estimates and may vary based on your location, weather conditions, or other unforeseen delays.

3. Shipping Charges

  • Shipping Costs: Shipping charges are calculated at checkout based on your delivery address and the shipping method chosen. You can view the estimated shipping costs before finalizing your order.
  • Free Shipping: We offer free standard shipping on all orders over $200 within the continental U.S.

4. International Shipping

Currently, we only ship to addresses within the United States. We do not offer international shipping at this time.

5. Tracking Your Order

Once your order has been shipped, you will receive an email with a tracking number. You can use this tracking number to monitor the status of your shipment on the carrier’s website.

If you have not received your tracking information within 2 business days of placing your order, please contact our customer service team at info@honeywellaircomfotr.store.

6. Order Issues and Delays

  • Address Issues: Please ensure that the shipping address provided is correct. Honeywell Air Comfort is not responsible for delays or lost packages due to incorrect or incomplete addresses.
  • Shipping Delays: While we make every effort to ensure your order arrives on time, delays may occur due to factors beyond our control, such as weather conditions, shipping carrier issues, or holidays. We will notify you promptly if we anticipate any significant delays.
  • Lost or Stolen Packages: If your package is lost or stolen during delivery, please contact the carrier immediately and also notify our customer service team. We will assist you in filing a claim with the carrier if necessary.

7. Shipping to P.O. Boxes

We are able to ship to P.O. Boxes using USPS. If you prefer to ship to a P.O. Box, please ensure that the address is correct at checkout.

8. Returns and Exchanges

If your order arrives damaged or defective, please refer to our Return Policy for instructions on how to return the item or request an exchange.

9. Contact Us

If you have any questions or concerns regarding shipping, delivery times, or any other shipping-related issues, feel free to contact us:

We are committed to providing you with the best shopping experience and ensuring that your products are delivered quickly and securely.

Thank you for shopping with Honeywell Air Comfort!

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